Shipping policy

Driftea Shipping Policy

At Driftea, we strive to get your Hard Iced Tea and Alcoholic Iced Tea products to you quickly and safely. Please review the details of our shipping process below.

1. Order Processing Time

All orders are processed within 2-3 business days of receiving your payment. Orders are dispatched on business days, Monday through Friday, excluding UK public holidays.

2. Shipping Methods & Delivery Times

We use trusted couriers, including Evri, DPD, and Yodel, to deliver your orders. Once dispatched, orders are typically delivered within 2-5 business days. Delivery times may vary based on your location.

3. Shipping Costs

Shipping costs will be calculated at checkout based on the delivery method and destination.

4. Shipping Restrictions

At this time, we only ship within the UK. We do not offer international shipping.

5. Delivery Issues

Once your order is dispatched, it is the responsibility of the courier to ensure delivery. Driftea is not liable for any delays, damages, or losses caused by the courier. If there are any issues with delivery, please contact the relevant courier directly using the tracking information provided. If you require further assistance, feel free to reach out to us at support@driftea.co.uk.

6. Incorrect Address

Please ensure that the shipping address provided at checkout is accurate. Driftea cannot be held responsible for any delays or non-delivery due to incorrect address information.

7. Contact Us

For any questions regarding shipping or delivery, please contact us at:
Email: support@driftea.co.uk